Privacy Policy
1. Scope and Role
For personal information we collect directly from users, we act as a data controller.
For Customer Data processed on behalf of business customers, we act as a data processor/service provider.
2. Categories of Information We Collect
We may collect the following categories of personal information:
- Identifiers (name, email address, IP address, account username)
- Commercial Information (subscription details, billing information)
- Internet or Network Activity (browser type, usage logs, device information)
- Professional Information (company name, job title)
- Customer Data uploaded into the Services
3. How We Use Personal Information
We use personal information to:
- Provide, operate, and maintain the Services
- Authenticate users and secure accounts
- Process payments and manage subscriptions
- Improve and develop product features
- Comply with legal obligations
4. Hosting and Infrastructure (AWS)
Our Services are hosted on Amazon Web Services (AWS). We implement safeguards consistent with AWS best practices, including:
- Encryption in transit (TLS 1.2+)
- Encryption at rest (where applicable)
- Role-based access controls
- Network segmentation and monitoring
Data is stored in AWS data centers located in us-west-2.
5. Information Sharing
We do not sell personal information. We may share information with service providers, legal authorities when required, or in connection with corporate transactions.
6. CCPA / CPRA Notice (California Residents)
California residents have the right to:
- Know what personal information we collect and use
- Access and request deletion of personal information
- Correct inaccurate information
- Opt out of sale or sharing (we do not sell or share personal information)
- Not be discriminated against for exercising privacy rights
Requests may be submitted to: privacy@hellosalt.ai
7. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.
8. Data Retention
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. For more information on data handling upon termination, please see our Terms of Service.
9. International Data Transfers
Where required, we implement appropriate safeguards such as Standard Contractual Clauses for international data transfers.
10. Free, Trial, or Beta Services — Limited Liability
We may offer free, trial, or beta versions of the Services ("Beta Services"). Beta Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind. To the fullest extent permitted by law:
- We disclaim all warranties, express or implied.
- We are not responsible for loss, corruption, or unavailability of data.
- Users are responsible for maintaining independent backups.
- Our total aggregate liability for Beta Services shall not exceed the amount paid (which may be zero).
11. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Services constitutes acceptance of the revised policy.
13. Contact Information
Revenue Execution Company, L.L.C. D.B.A. Salt
8630 SW Scholls Ferry Road, #113
Beaverton, OR 97008
Email: privacy@hellosalt.ai